I was so excited to get my Kenmore Elite Refrigerator 2 drawers with bottom freezer (Model No. I have been without a refrigerator since May 23,2021, it is now June 10.2021. My LG refrigerator went out on me about a week ago. * Rental reimbursement if repair of your covered We are retired and just dont have that much to waste on them. Wonder why they are going out of business.hmmm. Repairman told her it was compressor and said to throw it in the garbage. Stay away from this brand. However, if the cord is in good working condition, then plug another appliance into that same wall outlet. I called Sears repairs, the soonest they could get a repair person out was November 17, 2022, almost a month wait. My husband doesnt understand how I could not have known this thing was a P.O.S before we purchased as I research everything down to the wire. LG KNOWN by another nameKENMORE ELITE. Highly recommend staying away. They could have sent a new one by the time this 8 weeks expires and pray this gets resolved then! Im so disappointed in the model.. The technician referred me to the front page of the appliance manual which says the xo.preasor is warrantied for 10 years. We are now dealing with another refrigerator full of spoiled food! I remember when the Sear's Warranty Service Department had agents that talked to the customer to get an idea regarding the problem, and the Repair-Tech came to your home equipped to repair the appliance on the same day. This has had me so worried and sick to think how low Sears has got. Damage to or failure of this appliance resulting from installation not performed by Sears authorized service agents . It was replaced on 10/19/2021 at a cost of $1,055. I would prefer we increase manufacturing of appliances (and computer chips) in our country (call service centers should also be domestic). First one we thought was odd but 2 in 9 years. Had it repaired after waiting approximately 3 mos for warranty service. I have an appointment today but just got a call from the technician that he is delayed and may not come. I called an appliance repair man on August 17th and he diagnosed the refrigerator was not cooling due to compressor. Tech support check and schedule tech to come out today. FOR IMMEDIATE RELEASE. I have a 10 more elite also model 79574047402 The compressors gone out on it and I bought a brand new in 2017 that's absolutely horrible that these fridge that you pay and they go out and they go out is there anything I can do, Purchased in 2015 Kenmore Elite Fridge Compressor now gone and LG won't warranty the compressor that has a 10yr warranty. A faulty component in the condenser. How can I get in on this lawsuit. Then the condensor fails, causing cooling failure. Bought Kenmore 4-Door French Door Refrigerator 72493 in August 2017. Postal lady knew us and the problems we were having so she delivered. How annoying for a $3000 refrigerator! I have all the receipts. Compressor never begin cooling or freezing. They should be segregated to their own spot and labeled, ' cheap, disposable and if you need it to look good but don't care if it lasts'. So apparently I bought the unit with a faulty issue and Kenmore knew it from all the complaints I see and did nothing before selling me this unit. Purchased Kenmore Elite Model # 795.73157.610 Manufacture Date 01/2018. I would like to be included in a suit against Sears/LG. So while it appears to be operating well, it is not working. The freezer has stopped working. I should not have to pay to fix something you should have recalled Sears! The compressor went bad. A malfunctioning thermistor can keep the compressor from working. Have to stay in all day. I saw that there is a recall or lawsuit thru LG/Kenmore I would like to know who to contact so I can get some results from this untimely failure in this product . repair company is saying that even that may not fix the unit as it may need a compressor. For a mailed claim form to be considered eligible and timely, it must have been postmarked by February 5, 2021. then the ice maker has stopped working and now it is throwing another code f dh and shuts the water dispenser down. DO NOT PURCHASE this refrigerator. 9 weeks to get our sears 2 and a half year old Kenmore Elite refrigerator repaired. There are plenty of other folks who could use to be in on it from what I have read. No more sears for.me!! Another year later and we are having the same issue. Took two weeks for Sears to send a repairman out and another two weeks for them to get the new compressor and install it. Model #795.71314.313. Check the water intake valve, water line, and fan before replacing the ice maker unit. I was told it is the compressor and that LG has now built a universal compressor for all their fridges but then this compressor will not work with existing control board, therefore it will also need to be changed. I too purchased a kenmore elite model 795.740!! Purchased a Kenmore Elite 3 Door 9/14/17. Terrible waste of $800.00 dollars. We replaced the first one when the compressor went out in 2019, with another Kenmore Elite French Door Refrigerator Stainless Steel. I was told the condenser was no good an that they have been having problems with this. These two businesses are crooked!!! I was getting ready to retire in order to care for him so we purchased this refrigerator as well as other new appliances in preparation for the issues we would be facing in the coming months. Despite it being a known issue, since we were at the 17 month mark (vs. being within the first year), we were faced with the choice of repairing the refrigerator out of pocket, or recycling it to try another refrigerator. VW/Bosch Emissions. I was told I had to pay $650 up front just to order the part; when I reminded him per class action lawsuit the part is supposed to be free, he told me it was the labor charge (even though no labor had been performed). I am beyond frustrated with Sears. And it will be overloaded if the coils are dirty. Purchased grab-n-go kenmore elite in June 2016 for @ 2000 795-79033.411. Purchased kenmore elite refrigerator 795.73033.410. Does anyone know if the LFXS30766 model included in this? It covered everything. and $100s of dollars of food each of the 3 times this compressor went out! They charged me $70 and told me it is a defective compressor made by LG for Sears Kenmore, and they know it is defective and still sells the defective fridges. None available. Twice the warranty person on the phone attempted to schedule a walk through to sell us a new AC unit. Bought and installed new from Sears in 5/17. Now, take a digital multimeter and set it to Ohms resistance. Good thing Sears is in bankruptcy, as I will never buy another Sears product. They got my money, for falsely pushing products that claim ( and are priced in line with) to be equal to or superior to the others lined up next to them in the store. Was given the date for Sears to come look at it of January 4, 2023. Purchased a Kenmore Elite 3 door bottom freezer in 2015. They are primarily blaming the Pandemic. LG nor Sears will act. I have a warranty but they will get back to me within 2days. yes I said 2days.so what am I supposed to do in the meantime. every time this happens the food in the upper part of the fridge heats up and all the food spoiles . Kenmore Elite refrigerators can survive up to 14 years on average, while certain models can last up to 17 or even 20. I purchased a 3 door kenmore with filtered water through the door. But do this after disconnecting the refrigerator from electric power. From reading all these comments, the compressor is obviously an issue & should be recalled! Also was told it was probably the compressor as guessing now that they are aware of the issues re; these fridges. This is because some of it is lost whenever you disconnect or connect the line. I could hear motor start but soon no sound. The heater should be turned on and the compressor should be turned off. Electrolux Dryers. Now I'm reading about faulty compressors and other things. Within the week I had to call LG once again because it had stopped cooling and they sent another repairman out from Sears who said it needed a condensor as well. Its resistance should change as the temperature in the unit changes. Please add us to you class action lawsuit! Bought a kenmore elite refrigerator with a LG compressor a little over 5 years ago (Feb 2017) it stopped working had a repair person to come out and said it needed a new compressor. The second time in barely 3 months (Hurricane Ida and Nicholas). I bought a Kenmore Grab-N-Go 23.9 cubic foot refrigerator in April 2017. Appliance tech informed me of LG's numerous law suits. I would gladly push this refrigerator to the curb. Four years later, in July 2021, it completely quit cooling. Mine did not. A MONTH! We are spreading the word: Do not buy an LG refrigerator because it is not worth $3,000 when it does not last even 2 years and LG does not care about their customersthey only care about making the quick $$$. Worse encounter appliance wise I have ever been a part of. Plugger Refrig in thinking it would start working. The water has ruined my floor wood cabinet molding.Food does not freeze properly. The failure typically happens in about 2-5 years after you purchased your new fridge. is my concern that the Door Hinge Bushing top door base plastic bracket, cover or part, have broke in 22 month period used. Click here to use the chat box on this page to speak with a verified appliance technician right away. I am aware of the Class Action lawsuit against LG for the defect in the compressor. LG model LFX29927ST. Also they should guarantee their work if it goes wrong. We had to pay $630 for the labor to have it replaced. My light dodo melted a long time ago and my icee maker quit too. Found out it is made by LG which the repair guy said they don't work on LG hmm wonder why. No wonder they are going bankrupt, I paid $2200 for this refrigerator and have only used it 11 months when it quit working. Serial #811kr00668. We did that, thinking that since it was a known issue with the LG compressors, and certainly they would not replace a bad compressor with a new version of another bad compressor. I bought a Kenmore Elite 3 door refrigerator in 2012 (model 795.72043.110) and last week it stopped cooling. Well he came back today and told us the wrong compressor was sent (wrong number on the compressor) and he would have to re-order the correct one and wouldn't be able to come back until 7/25/19. If there are burns or any other type of damage, replace the power cord. They apparently just settled a lawsuit just like this one and STILL DOING THIS TO PEOPLE!? What to do with it?!? Repair and disassembly guides for food cooling appliances including refrigerators, freezers and fridge-freezers. Examine the rubber door seal (gasket). Jan 19, 2021 by I have a kenmore/LG trio refrigerator purchased in 2016. New Compressor is the"UPDATED UNIT with UPDATED SOFTWARE in the PCB. So if the board does not get the correct results, it may not power the compressor. I called a repairman who checked the unit and confirmed that the compressor was bad. Now looking at a repair bill of over a 1,000.00. We completely remodeled our kitchen in March 2018. Ridiculous!!! Then, give it some time to power and for the compressor to start running smoothly. Sears has TERRIBLE customer service. All sears wants to do is sell. The compressor is still covered, but they want over $400 to fix it. My hubby was able to fix and it worked for another year. of course lost a fridge full of food. We have had issues with the microwave, dishwasher, and refrigerator - especially the refrigerator. That is where the start relay attaches. Yet my temp reading still said -3 / 33. but hot as all get out. Refrigerator stopped working (cooling and freezing) October 2019. Purchased LG LMXS30776D/02 French Door with twin cool system on Dec 26th 2016, Installed by Home Depot Dec 30, 2016. The repairman said he sees at least one of these a week. Refrigerator and freezer do not stay at cold temperatures , refrigerator temperature is in the 50s freezer Temperature is in the 40S there is no ice! Purchased 3/2006. Because the fridge is still under warranty in order for the parts to be covered I was told a Sear Technician needed to diagnose it. I have reported to Maryland States Attorney for consumers. The refrigerator model number is 79574023412. Nov 21, 2022 by My LG French Door Refrigerator is 3 years old. Purchased a kenmore 69312 12/14/2017 compressor went out 5/11 the warranty replaced it 3 months later I need another compressor the warranty company gave me six appointments to repair the refrigerator they all been no call no shows 2 months my 78 year old father has been without a refrigerator please put me on the list. Fridge cost around $2,000. Compressor went out. 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